New Medicines Service

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New Medicines Service2018-06-26T12:13:59+00:00

New Medicines Service

Fact: 50% of patients do not take their medication as intended or take their medication at all. We at Murrays provide this New Medicines Service at the pharmacies below.

Often this is because the medicines prescribed have unpleasant side-effects, or the patient does not understand how to take it. It is often in the first few days/weeks of taking that medicine that the patient decides whether or not they are going to take their medicine regularly and as prescribed.

This is where the New Medicines Service comes in.

When you have a new medicine prescribed for you, the Pharmacist may ask you if you would like to be engaged in this service.

It’s very simple- twice in the first 28 days of you beginning your new medicine, we will contact you by telephone (or you can come into the pharmacy) to have a quick chat about how you are doing with your medicine.

We will check that you are not suffering any ill-effects, that you are taking or using it as intended and offering solutions to any problems that you may have with it.

This is an NHS service delivered to you free of charge, and it aims to support you through your first month on your new medicine.

How can Murrays help you?….
Call Us On: 01384 900138
lines open 9:00am-5:30pm Mon-Fri

Award Winning Customer Service

Our experienced pharmacy team are available online or via the telephone providing our customers with professional pharmaceutical expertise and advice.

More than just a web site, our on-line pharmacy is just like any of our other branches, with the same high standards of customer service from our qualified dispensing staff and highly skilled pharmacists, you have the reassurance of dealing with a pharmacy business that has been in operation for over 90 years, and values the needs of our customers.